Developing Change Management Expertise

Students who complete this certificate will develop an understanding of the tools and methodologies necessary to recognize areas of change and how communicate the change within an organization.

Skills developed

  1. Development of business processes
  2. Use of Visio in documenting processes
  3. Use of Six Sigma in process improvement

Required courses

MA130 Business Statistics
ET410 / MG481 Consulting
MG372 Process Improvement
MG342 Technology and Training
MG370 Operations Management

Process Improvement Certificate Sheet