The Assistant Director of Chicago Recruitment is key member of the Millikin University Office of Admissions, serving as a regional recruiter based in Chicago. This position provides leadership for the growth and development of recruitment efforts in the Chicagoland area, most notably within Chicago Public Schools. The Assistant Director must have a passion for working with and developing underrepresented students and actively addressing their challenges as they progress through the college search process. Responsibilities include actively engaging prospective, admitted, and enrolled students; managing a recruitment territory; and fostering relationships with Millikin faculty, staff, students, high school educators, counselors, coaches, and other university constituents.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- Achieve enrollment goals assigned territory.
- Travel and represent Millikin University at recruitment events, including but not limited to college fairs or visits at high schools, or other community events.
- Actively engage on campus including university campus visit days and required events for the Office of Admission, etc.
- Develop relationships with guidance counselors, athletic coaches, and alumni at the high schools within one’s travel territory.
- Meet with prospective students and families during individual campus visits or campus visit programs.
- Develop and maintain relationships with hundreds of new students and parents each academic year, requiring consistent communication (phone calls, email, social media, letters, etc.).
- Assist students and families through the college search and enrollment process at Millikin University (application, admission, financial aid, checklist items on the VIP page, and registration).
- Learn about all the academic programs and faculty in the assigned college/school and regularly meet with the college/school to discuss progress to goals and collaborate about recruitment strategies and tactics.
- Cover recruitment events in other territories when a scheduling conflict arises/when necessary.
- Responsible for knowledge and use of admission-related data systems including but not limited to SCT Banner, Target X, and the Common Application.
- Routinely and accurately communicate progress to goals (to Office of Admission and to the assigned college/school).
- Document necessary information from campus and travel visits.
- Analyze territory trends to make number predictions and recommendations for strategy modification.
- Attend and participate in regularly scheduled staff meetings.
- Regional representative will serve as an active participant in their regional association (STARR, CARR) as well as other appropriate professional networks within the assigned territory.
- Other job-related duties as assigned/needed.
SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities in accordance with the organization’s policies and applicable laws but may provide daily direction and assistance to student employees.
GENERAL QUALIFICATIONS: To perform this job successfully, an individual must be able to succeed in a result-driven professional organization. Maintaining professional performance, demeanor, team-approach and focus on results while working under pressure in a dynamic environment. Customer, budget, quality and delivery conscious mindset. Ability to establish priorities, work independently with minimal supervision and facilitate teamwork. Highly organized, with the ability to plan, execute and multitask to meet deadlines with accuracy and attention to detail.
SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES:
- Requires daily use of Outlook Email, Ellucian (Student Information System), Salesforce (Customer Management System), MS -Excel, and MS Windows.
- This position particularly requires a high aptitude for quickly establishing mutual rapport and comfort when meeting people for the first time in person and on the phone.
- This position requires the analytical skills to understand which students are highest priority and why they are highest priority.
- The position also requires the analytical ability to plan business travel based on analysis of data about enrollment trends.
- This position requires complex problem solving when making admit/deny decisions about applications for admission.
Minimum Education and/or Experience
- Requires a minimum of five years of experience working with students and families in a university/college setting, involving carefully honed decision making and administrative skills.
- This will be a proactive customer-service oriented position.
- This is a highly visible and important advocacy position for the University.
- The successful candidate must be a self-starter who can work independently without close supervision.
- Further, the successful candidate must be willing to work under pressure and handle multiple tasks simultaneously.
- Must be willing to work late evening and weekend hours as necessary throughout the year.
- Valid driver’s license required.