Division of Enrollment
Position Title: Transfer Admission Counselor
Department: Office of Admission
FLSA Category: Exempt
Reports to: Director of Transfer Admission
Works Closely With: Registrar’s Office, Provost, Academic Deans and Academic Department Chairs
Position Summary: The Transfer Admissions Counselor at Millikin University will be responsible for recruiting select populations of transfer students to Millikin. The position requires excellent communication skills in diverse environments, an ability to build strong relationships, and the ability to work independently to achieve institutional and divisional goals and objectives.
All employees are expected to uphold the values of the University. At Millikin University, we value:
- Commitment to the discovery of knowledge
- Civil debate
- Passion and enthusiasm
- Dignity and respect for individuals
- A diverse and inclusive community
- Integrity and responsibility
- Advancement of the greater good
PRIMARY DUTIES AND RESPONSIBILITIES
- Nurture, build, and sustain ongoing professional relationships with prospective transfer students and those who influence them to achieve assigned enrollment management objectives.
- Become familiar with transfer student culture and any distinctive aspects of the culture, including but not limited to sources of students, preferences of students, and sources of competition.
- Develop relationships with community college advising staff through regularly scheduled visits and routine recruitment contacts.
- Develop relationships with community leaders and business leaders through scheduled visits, community involvement and various recruitment opportunities.
- Seasonal travel will be required for this position, mostly within a 60-mile radius of Millikin University. Overnight travel would be rare.
- In conjunction with the University Registrar, use available resources to provide accurate and timely support for transfer students with questions about transferability of courses, academic planning, and differences between similar academic programs.
- Regularly monitor the inquiry, prospect, application, and deposit numbers to focus on attaining assigned objectives.
- Monitor the receipt of applications and determine the best next steps in the recruitment process for each applicant.
- Document activity and decisions about applications for admission in accordance with established standards.
- Communicate with prospective students about financial aid, financial resources, and how to pay for college.
- Serve as admission counselor for domestic non-degree seeking and readmit students, in addition to serving transfer students.
- Other duties as assigned, including:
- Support day-to-day function of the Admission Office.
- Follow-up with enrolled transfer students in an informal, as needed basis.
KNOWLEDGE, SKILLS AND ABILITIES
- Requires daily use of Groupwise Email, Ellucian (Student Information System), Hobsons Connect (Content Management System), MS -Excel, and MS Windows.
- This position particularly requires a high aptitude for quickly establishing mutual rapport and comfort when meeting people for the first time in person and on the phone.
- This position requires the analytical skills to understand which students are highest priority and why they are highest priority.
- The position also requires the analytical ability to plan business travel based on analysis of data about enrollment trends.
- This position requires complex problem solving when making admit/deny decisions about applications for admission.
- Bachelor's degree from an accredited university.
- Ability and desire to effectively and credibly interact with transfer students, adult students, parents, university faculty, university administrators, and faculty and staff of external colleges/community colleges.
- Ability and desire to articulate key aspects and benefits of a Millikin University education.
- Preference given to candidates with experience or expertise in the following areas: Millikin University curriculum, Illinois community college practices, and financial aid
- Organized, accurate, detail oriented, and extremely timely in customer service and sales situations.
- Ability and willingness to learn and properly use Enrollment technology in routine performance of daily job functions.
- Valid driver's license. Clean driving record.
- Availability and willingness to work M-F 8AM-5PM as well as extended evening and weekend hours as needed, and willingness to enthusiastically travel to recruit transfer students. These busy times may occur several months per year.
- Ability to develop, collect, analyze, and interpret data used for student recruitment.
- Outstanding writing and communication skills pertinent to business correspondence.
- Outstanding telephone usage skills.
- Demonstrated ability to self-manage time, activity, and spending, staying focused on accomplishment of objectives.
- Outstanding presentation skills.
- Preference to candidates with previous admission experience, specifically recruiting transfer students
- Dexterity to operate a keyboard
- Occasionally sitting at a desk or table
- Occasionally standing or walking
- Intermittently sitting/standing/stooping
- Occasionally lifting 25 lbs. or more
- Typical working conditions found in most administrative work areas
- Alternative or flexible work schedules
- Extensive travel and/or periodic overnight travel