Division of the College of Arts & Sciences

Job Description



Position Title:  Teen Justice Case Manager

Department:      Sociology, Criminal Justice, and Organizational Leadership        

FLSA Category:      Non-Exempt             


Working Relationships:

Reports to:  Chair of Sociology, Criminal Justice, and Organizational Leadership, and

         the Director of Teen Justice


            Directly Supervised by:  Director of Teen Justice



Job Summary:  The Teen Justice Case Manager directly monitors all program participants.  The Case Manager directly assists participants with completion of service plans deemed appropriate by the Director.  This is a self-directed position that requires keeping in regular contact with each participant and their family, conducts home visits, hosts face-to-face meetings, and works closely with local schools and community-based agencies to encourage the participant’s success.  The Case Manager also conducts initial and closing assessments to measure the criminogenic risks and needs of each participant.  Developing relationships with all the Teen Justice youth volunteers, teachers, and community-based leaders is critical for this position.  The Case Manager reports to the Chair of Sociology, Criminal Justice, and Organizational Leadership and is directly supervised by the Director of Teen Justice. 



All employees are expected to uphold the values of the University.  At Millikin University, we value:

  • Commitment to the discovery of knowledge
  • Civil debate
  • Passion and enthusiasm
  • Dignity and respect for individuals
  • A diverse and inclusive community
  • Integrity and responsibility
  • Advancement of the greater good


Primary Responsibilities:


1.         Participate in weekly and bi-weekly meetings with the Director to discuss youth participants and their progress with individual service plans

2.         Refer participants to community agencies based on individual needs

3.         Assist youth participants with completion of service plans

4.         Conduct home visits as needed to ensure steady contact with youth participants and families

5.         Conduct face-to-face meetings with families and participants on a bi-weekly or monthly basis

6.         Monitor daily progress of each participant by checking on grades, attendance, class schedules, school infractions, police contact, and any other relevant information that may impact the participant’s current legal case

            7.         Monitor community service hours for Teen Justice participants

8.         Work with community partners to create additional service learning opportunities for youth participants as needed

9.         Host or attend meetings to discuss progress with youth participant’s school teachers, administrators, social workers, other school staff, or other agencies as deemed appropriate

10.       Coordinate with law enforcement when necessary to monitor participant’s progress or well-being

11.       Coordinate with victims to collect impact statements

12.       Coordinate with the Macon County Victim/Witness Department to work with all restitution cases

13.       Attend Teen Justice meetings

14.       Attend Teen Justice Volunteer training sessions

15.       Keep case manager notes and daily logs for the participant’s case file

16.       Mail appointment reminders for Teen Justice sessions to each family and participant

17.      Mail volunteer reminder letters for all scheduled volunteers

18.       Schedule volunteers for Teen Justice sessions

19.       Prepare Teen Justice dockets for each scheduled session (must be approved by the Director)

20.       Conduct initial and closing assessments for all participants using the YASI software

21.       Prepare weekly and monthly data reports from the YASI database and case manager log/notes

22.       Attend Case Management trainings and/or workshops deemed appropriate by the Director

23.       Coordinate with Director to participate in Macon County Restorative Justice Trainings for students, administration, and school staff


Minimum Position Qualifications:

  • Bachelor’s Degree in Criminal Justice, Sociology, Psychology, Social Work, or a related filed; Master’s Degree preferred
  • At least 2 years of professional experience in the field of Juvenile Justice required
  • At least 2 years of professional experience in employing restorative justice practices in school-based settings or criminal justice settings
  • At least 2 years of professional experience in case management
  • Must be able to host meetings using professional motivational interviewing techniques
  • Must be able to host group meetings using techniques based in theories of corrections, criminal justice, sociology, or other related theories relevant to client needs
  • Must be able to work at a self-directed pace to meet deadlines and work with each Teen Justice youth and family
  • Microsoft Office proficient; computers skills are needed
  • Organization skills are critical for this position
  • Must be able to create data reports from software provided by the Teen Justice Director
  • Excellent writing skills – it is necessary to write and create reports for the supervisor, Millikin University, the Macon County State’s Attorney’s Office, and the Macon County Juvenile Justice Council
  • Public speaking skills are necessary (will be giving many presentations and hosting training sessions
  • Public advocacy skills are necessary for advocating for Teen Justice in Macon County


Work Environment:

  • Main work duties will occur at the Macon County Courthouse and within individual schools within Macon County

Manual Dexterity: 

  • Dexterity to operate a keyboard

Physical Effort: 

  • Typically sitting at a desk or table
  • Occasional lifting 25 lbs. or less
  • Hearing and visual acuity within normal range

Working Conditions:  

  • Typical working conditions found in most administrative work areas


Hazards:  None