Division of Enrollment
Position Title: Student Behavioral Health Care Manager
Department: Student Mental and Behavioral Health Services
FLSA Category: Exempt
Reports to: Director of Student Mental and Behavioral Health Services
Works Closely with: Faculty, Employers, DMH/Millikin Clinic Medical Staff, Student Development Team, and Students
Directly Supervises: N/A
Job Summary: The Student Behavioral Health Care Manager typically oversees a caseload of approximately 100-150 students. The manager supports the Director of Student Mental and Behavioral Health Service and other members of the treatment team by coordinating intake, assessment, and treatment; providing proactive follow-up by alerting the treatment team when the student is not improving, supporting medication management, and facilitating communication with members of the treatment team. The manager also offers brief counseling (using evidenced-based and trauma informed techniques) and helps facilitate changes in treatment if warranted. As a team member within Student Mental and Behavioral Health Services, the Care Manager is engaged in direct clinical service work up to 75% time.
All employees are expected to uphold the values of the University. At Millikin University, we value:
- Commitment to the discovery of knowledge
- Civil debate
- Passion and enthusiasm
- Dignity and respect for individuals
- A diverse and inclusive community
- Integrity and responsibility
- Advancement of the greater good
- Utilizing a trauma-informed approach, provide short-term student, individual counseling, as well as case management and crisis intervention for high need students
- Employ assessments to best manage student cases and influence proper referrals
- Assist staff in implementation of student conduct related prevention and diversion programs, as well as residential outreach programming related to behavioral health
- Support on-call staff and provide after hours on-call support, educational programming, including seminars and workshops to address preventative and developmental needs of students
- Performs other related duties as assigned by the Director of Student Mental and Behavioral Health Services to advance the mission of Student Development and student welfare.
Minimum Position Qualifications:
- A master’s degree in counseling or social work as well as clinical licensure in Illinois at the LCPC/LCSW or above level is required
- Excellent clinical skills for diverse and high stress populations
- Demonstrated experience in crisis intervention and management
- In-depth understanding of the changing demographics and behavioral health needs of college students and adolescents
- Excellent communication skills and a good understanding of cross-cultural communication
- Experience with alcohol and other drug treatment and programming.
Other Skills Preferred:
- Experience in the development and creation of innovative student service programs.
- Demonstrated understanding and strong commitment to diversity and inclusion.
- Experience in academic plans and working with students with disabilities.
- Ability to work in partnership with staff, faculty, administrators, and student leaders.
- Understanding of student development with competence in departure theory, involvement theory, and other student development theories.
- Ability to work in a fast-paced and demanding environment, meet deadlines, manage multiple tasks, and reprioritize projects as needed.
- Dexterity to operate a keyboard.
- Typically sitting at a desk or table
- Occasionally lifting 25 lbs. or less
- Intermittently sitting/standing/stooping
- Typical working conditions found in most administrative work areas.