Division of Enrollment

Job Description


Position Title:  Director of Student Mental and Behavioral Health Services

Department: Student Development

FLSA Category:  Exempt               


Working Relationships:

Reports to: Dean of Student Development

Works Closely with: Faculty, Staff, DMH/Millikin Medical Clinic Staff, Student Development Team, and Students

Directly Supervises:  Student Behavioral Health Care Manager


Job Summary:  As a senior leadership member of the Student Development team, the Director initiates strategic planning and assessment activities to optimize and coordinate planning, delivery, and evaluation of behavioral health services for the university’s student body. The Director oversees personnel selection and evaluation, program planning and evaluation, and budget planning and management of resources within Mental and Behavioral Health Services. The Director and members of the mental and behavioral health team set and carry out annual goals and objectives, continuously assessing, monitoring and improving service offerings and model of care in response to the changing needs of students and the university. The Director is called upon to provide guidance to the broader Millikin University community on student mental and behavioral health emergencies and services. Additionally, direct clinical service work is expected up to 50% time, including managing the most high-risk cases. Supervision of clinical staff, graduate level interns, and collaboration with the Millikin-DMH Health Clinic staff is required.



All employees are expected to uphold the values of the University.  At Millikin University, we value:

  • Commitment to the discovery of knowledge
  • Civil debate
  • Passion and enthusiasm
  • Dignity and respect for individuals
  • A diverse and inclusive community
  • Integrity and responsibility
  • Advancement of the greater good


Primary Responsibilities:

  • Oversee and direct all services provided by Mental and Behavioral Health Services and lead in the strategic planning, fiscal management, development, implementation, evaluation, and continual improvement of comprehensive behavioral health initiatives that incorporate diversity, inclusivity and social justice concepts and principles as well as overall student wellness.


  • Ensure proper collaboration with, oversight of, and referral to the medical services unit (Millikin-DMH Health Clinic) and related staff; to include providing thoughtful case management and wrap-around services for students in need.


  • Utilizing a trauma-informed approach, provide student, individual, couples, and group counseling, as well as case management and crisis intervention for high need students.


  • Work collaboratively and cooperatively with the other directors and staff within Student Development to serve students’ needs; specifically overseeing implementation of student conduct related prevention and diversion programs, as well as residential outreach programming.


  • Serve as one of the key liaisons to University departments, administrators, faculty, and staff on student behavioral health issues, policies and practices. Present at faculty meetings, orientation, and as requested by programs/University staff.


  • Ensure that Mental and Behavioral Health Services is in strict compliance with Illinois law, HIPAA, FERPA, and American Psychological Association professional ethics; including record keeping.


  • Provide supervision, professional development, and evaluation of professional and para-professional staff within Mental and Behavioral Health Services.


  • Advise the Dean of Student Development regarding emerging trends in student behavioral health.


  • Support on-call staff and provide after hours on-call support, educational programming, including seminars and workshops to address preventative and developmental needs of students.


  • Performs other related duties as assigned to advance the mission of Student Development and student welfare.


Minimum Position Qualifications:

  • A minimum of 5 years of experience, a master’s degree in counseling, psychology, or social work as well as clinical licensure in Illinois at the LCPC/LCSW or above level. Candidates with a doctoral degree are preferred.
  • Experience or past participation with a clinical training program (i.e., master’s internship, postdoctoral fellowship, advanced practicum training program) within a college/university/community counseling or behavioral health center
  • Leadership qualities with the ability to self-direct and drive growth in the areas of student behavioral health and wellness
  • Operational, administrative and management experience; to include excellent fiscal management skills
  • Excellent clinical skills for diverse and high stress populations
  • Demonstrated expertise in crisis intervention and management
  • In-depth understanding of the changing demographics and the psychological challenges and behavioral health needs of college students and adolescents
  • Excellent communication skills and a good understanding of cross-cultural communication
  • Strong writing skills and the ability to represent the University at the highest level
  • Expert knowledge of best practices in University Behavioral Health services
  • Experience developing clinical and operational protocols in a Behavioral Health setting
  • A working knowledge of legal and ethical guidelines, policies, procedures in the field of psychology and behavioral health in order to make accurate clinical decisions and referrals with regard to treatment planning, consultation, case management and emergency services


Other Skills Preferred:

  • Experience in the development and creation of innovative student service programs.
  • Demonstrated understanding and strong commitment to diversity and inclusion.
  • Experience in academic plans and working with students with disabilities.
  • Ability to work in partnership with staff, faculty, administrators, and student leaders.
  • Understanding of student development with competence in departure theory, involvement theory, and other student development theories.
  • Ability to work in a fast-paced and demanding environment, meet deadlines, manage multiple tasks, and reprioritize projects as needed.


Work Environment:

 Manual Dexterity

  • Dexterity to operate a keyboard.

Physical Effort: 

  • Typically sitting at a desk or table
  • Occasionally lifting 25 lbs. or less
  • Intermittently sitting/standing/stooping

Working Conditions

  • Typical working conditions found in most administrative work areas.


Hazards:  None



Background Checks and or Testing: