Division of Finance and Business Affairs
Job Description
Position Title: Database Analyst
Department: Information Technology
FLSA: Staff Exempt
Working Relationships:
- Reports to: Senior Systems Analyst/Team Leader
- Works Closely with: Database Analysts, Database Administrators, Department Management, and staff
- Directly Supervises: None
Job Summary: This position is responsible for providing support for the administrative system and the CRM systems for designated areas of the University.
Essential Responsibilities:
- Provide customer support for modules in the Administrative system in a timely manner
- Write and apply database scripts and reports to fulfill user requests
- Provide customer support for the CRM in a timely manner
- Ensure and continually verify data integrity and correct any data issues
- Assist in the preparation of application systems project plans and schedules, relative to database-related design, development, implementation, and support
- Test all developed reports and processes for accuracy prior to implementation
- Assist in monitoring the direction and growth of business to ensure the application of appropriate technologies and support systems
- Understand university business processes in order to suggest improvement
- Prepare project, plans, and schedules for significant database-related implementation and support efforts
- Implement and uphold controls for unreasonable change requests to ensure data integrity
- Evaluate database management systems and related tool sets
- Monitor assigned organization operational and development projects to ensure consistency and satisfaction of database infrastructure
- Communicate regularly with and assist system administrators to provide a compatible and usable database environment, in order to ensure the database security and availability
- Monitor and track application system development progress in order to provide and/or recommend the appropriate application of database resources and/or technology in order to meet development
- Document all projects, requests and development including steps taken, solutions, process, timeframe and involved parties.
Other Duties:
- Other duties as assigned by the supervisor
- Maintain and improve database skills through self-study, seminars, and workshops
Minimum Position Qualifications:
- Bachelor’s Degree in related area
- At least two to four years of experience preferred
- Familiar with standard concepts, practices, and procedures in maintaining an intricate RDBMs, a certain degree of creativity and latitude is required
- Good communication and teamwork skills
Work Environment:
Manual Dexterity:
- Able to use standard keyboard
Physical Effort:
- Minimal
Working Conditions:
- Typical working conditions found in most administrative work areas.
- Scheduling flexibility is required to accommodate changing business needs.
Hazards: None