Division of Enrollment
Position Title: Northern Illinois/Wisconsin Regional Representative
Department: Office of Admission
FLSA Category: Exempt
Reports to: Dean of Admission
Works Closely with: Admission staff
Directly Supervises: none
Job Summary: The incumbent will act in the capacity of an Admissions and Financial Aid Counselor in which the primary responsibility is the dissemination of information both University-wide and to the public regarding admissions and aid. Candidate must possess superior telephone, communication and interpersonal skills, and a working knowledge of University protocol, policies, and procedures. Candidate must also have knowledge of high schools and community colleges in this area(s). Additionally, candidate will conduct informational interviews and deliver presentations primarily to students, parents, high school counselors, and community college counselors.
All employees are expected to uphold the values of the University. At Millikin University, we value:
- Commitment to the discovery of knowledge
- Civil debate
- Passion and enthusiasm
- Dignity and respect for individuals
- A diverse and inclusive community
- Integrity and responsibility
- Advancement of the greater good
1. Recruit prospective new students to the University to include first year, transfer,
International, and graduate students
2. Counsel students and parents through the admission and financial aid process
3. Assist with file reading and make recommendations on admission and scholarship decisions
4. Manage electronic correspondence with all prospective students and relevant constituents
5. Represent the University at a variety of recruitment events in the Northern Illinois and Wisconsin area to include, but not exclusively, high school visits, college fairs, regional recruiting events
6. Develop, coordinate and assist with on- and off- campus recruitment programs
7. Develop relationships with all appropriate constituents including secondary and community college counselors, private counselors/consultants
8. Maintain statistical data that shows the representative is meeting goals related to the numbers and quality of students being recruited
9. Communicate on a regular basis with the Office of Admission and visit the campus at appropriate times to assist with Open House events, Orientation and Registration, periodic department or division meetings and ongoing training.
1. Regional representative will serve as an active participant in the appropriate professional networks within the assigned territory which may include, CARR, IACAC, WACAC, and/or NACAC.
2. Network with other regional representatives, local counselors/advisors and area alumni to strengthen Millikin’s image and reputation in the Northern Illinois and Wisconsin market
Minimum Position Qualifications:
- Preference will be given to individuals with a minimum of three to five years of experience working with students and families in a University setting, involving carefully honed decision making and administrative skills.
- This will be a proactive customer-service oriented position.
- This is a highly visible and important advocacy position for the University.
- The incumbent must be a self-starter who can work independently without close supervision.
- Further, the incumbent must be willing to work under pressure and handle multiple tasks simultaneously.
- Must be willing to work late evening and weekend hours as necessary throughout the year.
- Valid drivers license required.
KNOWLEDGE, SKILLS AND ABILITIES
- Requires daily use of Outlook Email, Ellucian (Student Information System), the University's CRM, MS-Excel, and MX Windows..
- This position particularly requires a high aptitude for quickly establishing mutual rapport and comfort when meeting people for the first time in person and on the phone.
- This position requires the analytical skills to understand which students are highest priority and why they are highest priority.
- The position also requires the analytical ability to plan business travel based on analysis of data about enrollment trends.
- This position requires complex problem solving when making admit/deny decisions about applications for admission.
- Dexterity to operate a keyboard
- Occasionally sitting at a desk or table
- Occasionally standing or walking; intermittently sitting/standing/stooping; occasionally lifting 25 lbs. or more
- Typical working conditions found in most administrative work areas
- Alternative or flexible work schedules; extensive travel and/or periodic overnight travel
Background Checks and or Testing:
X Background and criminal history check
£ Physical exam
£ Drug test
X Driving record check
£ Credit check
£ Other: _______________________